JORVIK Viking Centre Online Shop
Delivery and Returns
Please allow 30 days for delivery of goods.
Please note that the purchasing of multiple items may result in an undercharge on postage. This may occur where the size of parcel increases the amount we are charged beyond that which our system calculates based on weight. Should any such difference be in excess of 10% of the value of any particular order we reserve the right to request an additional payment in order to process the order.
Any goods which you are not satisfied with must be returned within 30 days.
Please follow the procedure set out below:
1) Write us a letter indicating why you are returning the goods. Please include your order number in the letter.
2) Place the goods and a letter in packaging sufficiently strong to ensue the goods are returned to us in good condition. The goods should be returned to:
3) Please note you will be required to pay postage.
4) Upon receipt we will refund your credit card to the full value of the goods, excluding postage costs.